Opposite Natraj Apartment 37/1 Rajdanga Main Road Inside Acropolis Mall
Panchforan
3100 ft
1625/A
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
7.6
Location
7.6
Service
6.8
Dining
6.8
Guest reviews
8.2/10
based on 5 reviews
7.1
7.1/10 based on 80 reviews
John
United States of America,
February
2025
7.0/10
My stay at Regenta Orkos Kolkata was generally positive. The location is convenient, and the staff was very polite and helpful. However, I did experience some cleanliness issues in my room, and there was quite a bit of noise from a party during dinner, which made the dining experience less enjoyable.
Rooms
8.0
The rooms were neat and hygienic, providing decent space, but I did notice unclean areas under the bed that could be improved.
Service
9.0
The staff was courteous and attentive, especially the Restaurant Manager, who was helpful with all amenities.
Location
7.0
Located near VSF Center, it was convenient for my work-related visits, though it may not be ideal for tourists.
Dining
6.0
The food was delicious, particularly the traditional Bengali dishes, but the dining area was chaotic during a private party.
Facilities
7.0
Facilities like room service and housekeeping were generally good, but I had an issue with the bed linen not being clean.
Charlotte
United States of America,
February
2025
5.0/10
I had a mixed experience at Regenta Orkos. The location was great, and my room was spacious and clean, but the service left a lot to be desired. There were issues with my room amenities, and the staff's responsiveness was lacking. Overall, I enjoyed the atmosphere but found the customer service to be below expectations.
Rooms
6.0
The room was spacious and clean, with good amenities like a mini fridge and toiletries. However, I faced issues like a non-functional hair dryer and no hot water available.
Service
5.0
While some staff members were friendly and helpful, overall the service was disappointing. I had to make multiple calls for housekeeping requests, and there was inconsistency in service during dining. It felt like staff behavior could have been much better.
Location
6.0
The hotel is conveniently located near my office, which was a plus. However, I’m not sure it would be suitable for tourists as it’s a bit of a hassle to get to and not in the most vibrant area.
Dining
5.0
The food was decent and offered a good variety, but my dinner experience was marred by a loud private event that affected our privacy and enjoyment.
Facilities
6.0
The hotel offers standard facilities like room service and airport shuttle, but some basic amenities were lacking in quality, impacting the overall comfort.
Edward
United States of America,
January
2025
7.4/10
My stay at Regenta Orkos Kolkata was a mixture of positives and a few disappointments. The location was convenient, being near Rashbehari Avenue and walking distance to Acropolis Mall. However, the furnishings in my room felt quite dated, and the restaurant pricing was on the higher end. Overall, it was an okay stay for just a night or two, though I expected a bit more from the service.
Rooms
6.0
The standard double room was adequately sized and included necessary amenities like a mini fridge and coffee, but the decor was a bit worn out and could use an update.
Service
5.0
I experienced some inconsistencies with service, notably during check-in when staff were less than cooperative. which was disappointing given the hotel's reputation.
Location
8.0
The hotel's location is quite convenient, just off the busy Rashbehari Avenue, making it easy to access nearby attractions like the Acropolis Mall.
Dining
7.0
The dining area offered a variety of dishes, and the complimentary breakfast was excellent. However, I noticed that the pricing for some items leaned towards the expensive side.
Facilities
6.0
Facilities included room service and housekeeping, which were functional, but I felt the Wi-Fi connectivity could use improvement.
David
United States of America,
December
2024
6.6/10
I had a good stay at Regenta Orkos Kolkata, where I was greeted with a warm welcome and even received an unexpected room upgrade. The food was delicious, and the staff, particularly Aarti Singh, made a lasting impression with her attentive service. However, I did experience some minor issues with the wifi that required frequent logins. Overall, this hotel is a hidden gem in Kolkata, and I can't wait to return!
Rooms
8.0
The Club Premium Room I stayed in was luxurious and well-kept, though the washroom had some flooding and ventilation issues.
Service
7.0
Most of the staff were friendly and helpful, particularly Aarti Singh, but there were some inconsistencies in service, such as the lack of towels on my third day.
Location
8.0
The hotel's location is convenient, just a short walk from the Acropolis mall, offering both privacy and easy access to the city.
Dining
8.0
The variety and quality of food were impressive, with a great breakfast spread; however, I found the food pricing to be on the higher side.
Facilities
7.0
Facilities like room service and housekeeping were adequate, but the wifi connectivity could definitely be improved.
Dorothy
United States of America,
November
2024
7.4/10
My stay at Regenta Orkos Kolkata was good, with friendly staff and clean, spacious rooms. While the location was fantastic, especially for business at the VFS center, the wifi connectivity left something to be desired. The food was enjoyable, but some breakfast options could benefit from a bit more variety.
Rooms
10.0
The rooms were spacious and well-maintained, complete with a sofa and table. I appreciated the cleanliness and comfort during my stay.
Service
8.0
The staff was incredibly helpful and friendly, especially Aarti Singh, who made my dining experience enjoyable. However, there were moments, like during checkout, where I felt the service could improve.
Location
9.0
The hotel is conveniently situated near the VFS Center and Acropolis Mall, making it great for anyone on business or leisure in the area.
Dining
8.0
The buffet was satisfying, and the food quality was good. However, the breakfast options could use more variety, as I noticed a limited selection.
Facilities
7.0
The hotel offered various facilities, including room service and a gym. However, the wifi was annoying to use since it required frequent log-ins.